Privacy Policy
CYTRUSST ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website, services, and cybersecurity platform.
1. Information We Collect
1.1 Personal Information
- Email Address: Collected when users submit inquiries through our website.
1.2 Technical Information
- IP address, device type, browser type, operating system, and referring URLs.
1.3 Usage Data
- Pages visited, time spent on our platform, and user interactions.
- Service logs related to cybersecurity threat detection and response.
1.4 Third-Party Communication Platforms
- Our website provides links to third-party platforms such as LinkedIn, X (Twitter), Facebook, and WhatsApp.
- Clicking these links directs users to external platforms governed by their respective privacy policies.
- WhatsApp Communication: If you contact us via WhatsApp, your messages and phone number are handled by WhatsApp’s Privacy Policy. We do not collect, store, or process phone numbers from WhatsApp chats.
2. How We Use Your Information
We use collected information for the following purposes:
- Service Delivery: To respond to inquiries and provide relevant information about our services.
- Website Analytics: To analyze visitor interactions and improve user experience.
- Security Monitoring: To detect unauthorized access or security threats.
- Marketing and Communication: To send updates and newsletters (with opt-out options).
3. Information Sharing and Disclosure
We do not sell or rent personal data. However, we may share data in the following scenarios:
Service Providers: With third-party vendors that support our services (e.g., cloud hosting, analytics, payment processing).
Legal Compliance: When required by law, government authorities, or court orders.
4.Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once this period expires, we securely delete or anonymize the data.
5.Data Security Measures
We take appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. While we take reasonable precautions to protect the data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. These measures include:
- Encryption: Data is encrypted in transit and at rest.
- Access Controls: Role-based access to limit data exposure.
- Multi-Factor Authentication (MFA): Enforced for account security.
- Continuous Monitoring: Detection of unauthorized access and cyber threats.
6. Cookies & Tracking Technologies
We use cookies and tracking technologies for:
- Security Monitoring: To prevent unauthorized access.
- User Preferences: To remember settings and authentication details. Users can manage cookies via browser settings.
7.Your Rights and Choices
Depending on your location, you may have rights over your personal data, including:
- Right to Access: You may request access to the personal data we hold about you.
- Right to Rectification: You can request the correction of inaccurate or incomplete personal data.
- Right to Erasure: You may request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You may request a restriction on the processing of your personal data in specific situations.
- Right to Data Portability: You may request the transfer of your personal data to another organization.
- Right to Object: You can object to the processing of your personal data, particularly for marketing purposes.
8.International Data Transfers
If your personal data is transferred to or stored in jurisdictions outside your country of residence, we ensure that such transfers comply with applicable data protection laws. We implement appropriate safeguards to protect your personal data, such as Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.
9.Third-Party Links
Our website contains links to third-party sites such as LinkedIn, X (Twitter), Facebook, and WhatsApp. We are not responsible for their privacy practices, and users should review their respective privacy policies.
10.Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors.
11.Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email. Continued use of our services indicates acceptance of the revised policy.
12.Contact Us
For any privacy-related inquiries, you can contact us at:
Email: [email protected]
Address: Cytrusst Intelligence Private Limited, No.16, Sy No.120/1, Sattanathan Complex, Yellappa Layout, Manipal County Road, Singasandra, Bengaluru Urban, Karnataka - 560068