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Cytrusst
RECORDS OF PROCESSING ACTIVITIES

Turn data processing
into complete visibility

Map processing activities, personal data, purposes and responsibilities to maintain an accurate and continuously updated record of processing.

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1,800+Evidence
1,500+Controls
100+Policies
90+Standards
80+Frameworks
999+Threats
800+Vulnerabilities
ROPA lifecycle

From Discovered Data
to a Governed Record

Every processing activity moves through the same five stages.

A record of processing activities is only useful if it stays current — these are the stages that keep it that way.

  1. 01

    Data Inventory

    Discover personal data across cloud, databases, SaaS and file systems.

  2. 02

    Processing Purpose

    Capture why each processing activity happens.

  3. 03

    Legal Basis

    Record the lawful basis relied on for each activity.

  4. 04

    Retention

    Define how long data is kept and when it’s due for review.

  5. 05

    Review

    Revisit and validate records as processing changes.

Processing visibility

Complete Data Processing Visibility

Know what personal data you process across your organization and how it moves between systems, purposes, owners and third parties.

Processing Activity Register

Maintain a structured inventory of all processing activities.

Purpose & Lawful Basis Mapping

Understand why personal data is processed and the lawful basis used.

Data Flow Tracking

Trace where personal data flows across systems and third parties.

People
Systems
Applications
Third Parties
Processing
Activity
Connected Record

Processing Activity Register

A live view of how personal data is processed across your organization.

Illustrative processing activity register
Processing ActivityPurposePersonal DataSystemStatus
Customer AnalyticsCustomer insightsIdentity, Contact, TransactionalCRMActive
Employee ManagementHR administrationIdentity, EmploymentHRMSUnder Review
Vendor OnboardingThird-party due diligenceBusiness ContactTPRMIn Progress
Customer SupportService deliveryIdentity, ContactHelpdeskActive
250+Processing activities centralized
100%Auditable record status
DataProcessing ActivityPurposeSystemProcessorRetention
Processing activities

Structured Records of
Processing Activities

One Register Instead of a Dozen Disconnected Spreadsheets

Every processing activity is captured in a central, structured record — with its purpose, lawful basis, personal data, systems, owners, processors and retention, making it easier to maintain, review and demonstrate compliance.

Processing ActivityPurposeDataResponsibilityStatus
Data Sources

Web · CRM · HRMS

Personal Data

Identity · Contact

Purposes

Service · Analytics

Systems

CRM · HRMS

Owners

Business · Privacy

Processors

Vendors · Services

Retention

Time Period · Triggers

Regulatory Context

GDPR · DPDP

Processing Activity Register

One connected record for every activity.

Illustrative processing activity register
Processing ActivityPurposePersonal DataSystemOwnerStatus
Customer AnalyticsCustomer insightsIdentity, Contact, TransactionalCRMMarketingActive
Employee ManagementHR administrationIdentity, EmploymentHRMSHRUnder Review
Vendor OnboardingThird-party due diligenceBusiness ContactTPRMProcurementIn Progress
Customer SupportService deliveryIdentity, ContactHelpdeskCustomer ExperienceActive
Product ImprovementProduct analyticsUsage, DeviceAnalytics PlatformProductActive
Purpose & data context

Purpose & Data
Context Mapping

Connect Every Processing Activity to Its Business Purpose

Know why personal data is being processed and maintain context across data, purpose, legal basis and the systems involved — so you can demonstrate necessity, proportionality and accountability.

See what data is being processed

Understand the personal data categories for each activity.

Map it to a clear purpose

Link each data category to its business purpose.

Maintain legal context

Track the legal basis and ensure ongoing necessity.

Personal Data

Identity Data
Contact Data
Transactional Data
Location Data
Behavioural Data
Processing ActivityCustomer AnalyticsCustomer insights
and segmentation

Processing Purpose

Customer Segmentation
Service Improvement
Marketing Communication
Product Development

Data Context Overview

View how data, purpose, legal basis and systems connect for this activity.

Purpose MappingCustomer Insights
Data Categories Mapped5 Categories
Legal Basis DefinedLegitimate Interest
Systems Connected3 Systems
100%Data categories mapped
100%Purposes linked
Illustrative mapping example

Privacy Risk Assessment

Assess risks for this processing activity

High risk processing detected

Special category data

High

International transfer

Data transferred outside India

Medium

Appropriate safeguards in place

Encryption and access controls

Low
Illustrative risk assessment
Risk Analysis
Risk Scoring
Mitigation Actions
DPIA / privacy risk

Privacy Risk Identification
& Assessment

Identify Privacy Risks When Processing Personal Data

Use structured workflows to assess privacy risks for new and existing processing activities. Connect risks with data categories, systems, purposes and third parties, and track mitigation actions in one place.

Data discovery

Know Where Your Personal
Data Actually Lives

Verify the Register Against What’s Actually Running in Production

A processing record is only as good as its accuracy. Cytrusst DSPM discovery scans cloud storage, databases, SaaS applications, and file systems for personal data, classifies what it finds, and flags processing activity that never made it into the register.

Identify Personal Data

Identity Data
Contact Data
Financial Data
Employment Data
Health Data
Cloud PlatformsAzure · AWS · GCP
DatabasesSQL · NoSQL · Data Lakes
SaaS ApplicationsCRM · HRMS · ERP
File SystemsNetwork Drives · Shares
DSPM DiscoveryScan · Classify · Map

Match with ROPA

Found in Register
Needs Review
Not in Register
DiscoverClassifyUnderstandGovern
Privacy governance

Integrated Privacy
Governance

Keep ROPA Connected to Your Wider Privacy Framework

Bring ROPA into the wider privacy governance framework instead of managing it as a standalone record. Connect processing activities with DPIA, Privacy by Design, consent management, data subject requests, breach management, and DSPM.

ROPADPIA / Privacy by DesignConsentDSRBreach
Auditability

Auditable Privacy
Records & Audit Trails

Keep a Clear and Trackable Record of All Personal Data Activity

Maintain greater visibility into privacy processes and the actions surrounding personal data. Cytrusst’s privacy capabilities emphasize audit trails, history, status tracking, and centralized records across DSR, grievance, breach, consent, and ROPA workflows.

Audit Trail Coverage

Every privacy action is logged and tracked with complete history.

Workflow Modules

DSR, grievance, breach, consent, ROPA — all workflow modules.

Status Tracking

Live visibility into every record and its current status.

Privacy Audit Trail

Complete history of actions across all privacy workflows.

Illustrative privacy audit trail
TimestampEventModuleUserDetails
14 Oct 202410:24 AMDSR Request CreatedDSRPriya SharmaData access request received from customer.
14 Oct 202411:16 AMRequest AssignedDSRRahul MehtaAssigned to Privacy Team for review.
15 Oct 202409:42 AMIdentity VerifiedDSRAnita DesaiIdentity verification completed.
16 Oct 202402:18 PMData ExportedDSRSystemPersonal data exported for requester.
20 Oct 202410:24 AMConsent UpdatedConsentNeha KapoorMarketing consent status updated.
22 Oct 202411:16 AMBreach AssessmentBreachArjun NairPotential breach flagged for assessment.
23 Oct 202409:42 AMROPA Record ModifiedROPASystemProcessing activity details updated.
24 Oct 202402:18 PMGrievance ResolvedGrievanceKavita RaoGrievance closed after resolution.
Illustrative audit history · sample records

Audit Coverage

100%
  • DSR100%
  • Grievance100%
  • Breach100%
  • Consent100%
  • ROPA100%

Workflow Status

DSR12 RecordsActive
Consent8 RecordsActive
Grievance4 RecordsIn Review
Breach2 RecordsAssessing
ROPA18 RecordsActive
Illustrative coverage and status
Processing activity record

Every Processing Activity Has a Story.

Capture the purpose, people, data, systems, recipients and retention behind each processing activity — and keep the record connected as processing changes.

Processing activity

Customer Support Operations

Handle and resolve customer service requests

Active
Processing Purpose
Resolve customer service requests and support customer operations
Data Subjects
Customers and authorized account contacts
Data Categories
Contact details, account reference, support history
Systems
CRM, Support Application
Recipients
Approved service provider(s)
Retention
Documented schedule tied to the support purpose
OwnerCustomer Operations
Legal basisContract / Legitimate Interest
Review date30 Sep 2026
Illustrative processing record
Privacy governance

Bring Your Data Processing into View.

Create a clearer record of how personal data is processed and connect it to the privacy controls that protect it.

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